Who we Are?
VocalServ is a global business process outsourcing company. We offer the best in contact center services, both inbound & outbound to clients from different industries such as banking, healthcare, insurance, real estate, manufacturing, travel, and hospitality, automotive, energy utilities, logistics, retails, telecommunications and more. We are not your typical contact center but long-term partner with our clients, representing their brands to provide 24/7 excellent and affordable contact center solution to Start-ups, Medium and large-scale organizations to stay connected with their customers. We serve as an extension of our client’s business, working as a team to achieve their goals.
Our Mission
VocalServ is committed to helping clients worldwide achieve a better quality of life by enhancing business communication in the most cost-effective manner.
Our Vision
To be your trusted and innovative global contact partner by simplifying communications and empowering organizations to thrive.
Our Core Values
Commitment, Diversity, Excellence and Satisfaction.
Words from our Clients
“VocalServ has been a wonderful company to work with … they are always very responsive to our needs and customer service is top-notch. I would recommend the call service to any type of business looking for someone to cover their business telephonic needs.”
Kerry Anderson
Project Manager
As a small business owner, I gladly pay for services that reduce stress and take a load off my shoulders. VocalServ does that for me and as a small business owner, that’s worth its weight in gold.