Did you know that there are over 1.5 billion combined users on Twitter and Facebook worldwide? Now more than ever before, consumers are interacting with companies through social media to get a response to a customer service issue or share their experience.
Why not take the advantage of VocalServ social media management to interact with your customers to gain a significant competitive advantage and improve your brand’s reputation globally. In the same vein, you risk suffering serious brand damage and the chance to resolve customer issues if you fail to adapt.